Frequently Asked Questions

Everything you need to know about shopping with Boveda.

What shipping methods do you offer?

We offer standard, express, and overnight shipping options. Standard shipping is free on all orders over $50 within the continental United States.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original packaging and unused condition to qualify for a full refund.

Are your products covered by a warranty?

Yes, all Boveda products come with a one-year limited warranty against manufacturing defects to ensure the highest quality for our customers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate any changes or cancellations.